At cici100, we believe gambling should be a fun form of entertainment — not a burden. We provide tools, guidance and support to ensure every member in Malaysia can enjoy online gaming in a healthy and responsible way.
Six key features we provide to help you stay in control while playing on cici100.
Set your own deposit limit — daily, weekly, or monthly. Once set, the cici100 system will automatically block any deposit that exceeds the amount you've chosen. For example, you can set a limit of RM200 per week to keep your spending in check.
Time flies when you're playing slots or Live Casino. With the session time limit feature, you can set how long you want to play each day. Once the limit is reached, cici100 will send you a notification and automatically log you out.
Need a short break? Use the Cool-off feature to temporarily suspend your account — from 24 hours up to 30 days. During this period, you won't be able to log in or make any transactions on cici100.
If you need a longer break, the self-exclusion feature lets you close your cici100 account for a minimum of 6 months or permanently. This is a serious commitment and cannot be reversed before the period ends.
Set a maximum loss limit you're comfortable with — daily, weekly, or monthly. Once the limit is reached, cici100 will automatically end your session to prevent further losses.
Enable periodic reminders that display a summary of your session — including time spent, total amount wagered, and overall results. This helps you make more mindful, rational decisions while playing.
Responsible gaming means participating in gambling activities with full awareness — knowing your own limits, playing with money set aside for entertainment, and not letting gambling interfere with your daily life. At cici100, we take this seriously because we know many of our Malaysian members enjoy online gaming as a way to unwind after work, follow the EPL or Malaysia Super League, or simply try their luck every now and then.
That said, we also recognise that for a small number of people, gambling can become a serious problem. That's why cici100 invests in systems and resources to help our members stay safe — whether they're playing slots, poker, Live Casino or betting on virtual sports.
Think of every ringgit you wager as the cost of entertainment — just like going to the cinema or buying a concert ticket. Never rely on gambling winnings to pay bills or settle debts.
Decide how much you're willing to spend before opening cici100. Once your budget runs out, stop — even if you feel like luck is on your side.
One of the most dangerous gambling habits is chasing losses — trying to win back money you've lost by placing bigger bets. This often leads to even greater losses.
Make sure gambling doesn't take time away from family, work, health, or other hobbies. A balanced life is the foundation of a healthy gaming experience.
Avoid playing when you're stressed, angry, sad or under the influence of alcohol. Decisions made in an emotional state often lead to regret.
Problem gambling doesn't develop overnight. It builds up gradually. Recognise these early warning signs and take action before things get worse:
Using loans, credit cards or borrowing from family or friends to fund gambling activity is a serious warning sign that needs to be addressed right away.
If you feel compelled to keep playing even after promising yourself to stop, this may be a sign that gambling has become an addiction.
Missing work, neglecting family, falling behind on bills, or taking sick leave just to gamble are serious warning signs that require immediate attention.
Hiding how much time or money you've spent gambling from your loved ones suggests you know, on some level, that something is wrong with your gambling habits.
Feeling anxious, irritable, or stressed when you're not gambling — or after a loss — is a sign that gambling is starting to control your emotions, not the other way around.
If you identify two or more of the signs above in yourself or someone you care about, we encourage you to reach out to the cici100 support team or a professional help organisation right away. Seeking help is a sign of strength, not weakness.
All responsible gaming tools on cici100 are accessible directly from your account settings. Here's how:
Cici100 enforces a strict age policy — only individuals aged 18 and above are permitted to register and play. We conduct a thorough KYC (Know Your Customer) verification process during registration to ensure full compliance with this requirement.
If you have children or teenagers at home who share the same devices, we recommend that you:
As an online betting platform serving members across Malaysia, cici100 takes its responsibilities seriously. We don't just offer entertaining games — we're committed to ensuring every member is protected from the harms of problem gambling. This isn't just a slogan; it's reflected in every product decision we make.
Answer these short questions honestly to assess your gambling habits.
1. How often do you play longer than you planned?
2. Have you ever borrowed money to gamble?
3. Has gambling affected your relationships or work?
These indicators are general guidelines only. Contact our team if you're unsure about your risk level.
Answers to the most frequently asked questions from cici100 members about responsible gambling.