Cici100 is committed to protecting the privacy and personal data of every member. This Privacy Policy clearly explains how we collect, use, store, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how cici100 manages the personal data of members in Malaysia.
All data transmitted between your browser and cici100's servers is protected by industry-grade 256-bit SSL encryption, meaning your personal and financial information cannot be intercepted or compromised by unauthorised parties.
Members' personal data is stored on servers protected by multi-layered firewalls and intrusion detection systems (IDS). Database access is restricted to authorised personnel only and is reviewed on a regular basis.
You have the full right to access, correct, transfer, or request the deletion of your personal data held by cici100. Contact our support team and we will process your request within 14 business days.
Cici100 has never and will never sell, rent or transfer members' personal data to any third party for marketing or advertising purposes without the member's explicit consent. Your privacy is not our product.
All of cici100's data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct internal compliance audits every quarter to ensure the highest standards are consistently maintained.
You can manage the types of communications you receive from cici100 at any time through your account settings. Unsubscribe from promotional emails, SMS notifications, or any marketing communications with a single click.
Your privacy is cici100's top priority. We understand that when someone creates an online betting account, trust is everything. That's why we've written this cici100 Privacy Policy in plain, straightforward language — so you know exactly what happens to your data, not just buried in legal jargon. Here's a full explanation of how cici100 handles the personal information of our members in Malaysia.
Cici100 collects various types of information from members during registration and platform use. This information falls into two main categories:
Information You Provide Directly:
Automatically Collected Information:
cici100 only collects data that is strictly necessary to provide a safe, effective and legally compliant service. We do not collect excessive or irrelevant data beyond what is needed to operate the cici100 online betting platform.
Every piece of data we collect has a clear and legitimate purpose. cici100 uses members' personal information for the following:
Marketing Preferences: You may withdraw your consent to receive marketing communications at any time through your cici100 account settings or by contacting our support team. Withdrawing consent will not affect the functionality of your account.
Cici100 understands that member trust is our most valuable asset. We do not share your personal data for commercial purposes. However, there are limited circumstances in which we may need to share certain information:
We share necessary data with payment providers (FPX gateway, Touch 'n Go, GrabPay), licensed game providers, and cloud services that support our platform operations. All third parties are bound by strict data confidentiality agreements.
Cici100 will disclose required information to law enforcement agencies, courts, or regulatory bodies when obligated to do so under applicable Malaysian law.
In cases of suspected fraud, money laundering or other illegal activity, cici100 reserves the right to share relevant information with the appropriate authorities to protect the platform and its members.
In any situation beyond those listed above, cici100 will only share your personal data after obtaining your explicit and informed consent beforehand.
Cici100 continuously invests in digital security infrastructure to ensure member personal data remains protected at all times. The following are the key security measures we have in place:
All communications between the cici100 platform and your device are protected using TLS 1.3 protocol and AES-256 encryption. Data stored in our databases is also fully encrypted.
Cici100 offers two-factor authentication for account login. We strongly encourage all members to enable this feature for an extra layer of security that protects your account even if your password is compromised.
Cici100's cybersecurity team monitors platform activity around the clock using an advanced SIEM (Security Information and Event Management) system to detect and respond to threats in real time.
Cici100 undergoes penetration testing and security audits conducted by independent cybersecurity firms at least twice a year to identify and address any system vulnerabilities.
Access to member personal data among cici100 staff follows a least-privilege principle — only staff who genuinely require access to carry out their duties are granted permission, and all access is logged and audited.
Cici100 does not retain personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & profile information | Throughout the active account period + 2 years | Service operations & dispute resolution |
| Financial transaction records | Minimum 7 years | PDPA & Tax Act Legal Requirements |
| Game activity logs | 3 years | Dispute resolution & audits |
| KYC Documents | 5 years after account closure | AML compliance & regulatory requirements |
| Support communication data | 2 years | Quality control & training |
| Cookie & session data | 30 days to 1 year | User experience & analytics |
Once the retention period expires, your data will be securely deleted using industry-standard methods, ensuring it cannot be recovered or misused.
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by cici100:
To exercise any of the rights above, please contact cici100's Data Protection Officer (DPO) team by email at privacy@cici100.com. We will respond within 14 business days. For complex cases, this period may be extended to 30 business days, with prior notice given to you.
Cici100 uses cookies and similar tracking technologies to enhance your experience on our platform. Here are the types of cookies we use:
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the cici100 platform.
As cici100's platform involves financial transactions in Malaysian Ringgit (MYR), we enforce stringent financial security standards:
Cici100 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new technology requirements, or updates to Malaysia's data protection laws.
For any material amendments, cici100 will notify members via:
Continued use of the cici100 platform after any amendments take effect constitutes acceptance of the updated Privacy Policy. The "Updated" date at the top of this page always reflects the most current version.
If you have any questions, concerns or requests regarding cici100's Privacy Policy or how we handle your personal data, please reach out to us through the following channels: